Hoboken, New Jersey (NJ) —
Care Manager (Receptionist)

The Care Manager (Medical Receptionist) plays a key role in creating a smooth, positive experience for patients from the moment they walk into the clinic until they leave after their visit. This role is primarily front-desk focused, handling patient scheduling, insurance verification, payments, and phone/message communication. Depending on the clinic's needs, it may also include vital sign measurement, patient rooming, and basic clinical support duties. We're looking for someone who provides warm, professional patient care and can flexibly handle a variety of tasks in a fast-paced internal medicine environment.

About DoctorHere

DoctorHere is a rapidly growing primary care group operating across New York and New Jersey, with additional onsite corporate clinics. We combine patient-centered care with modern healthcare technology and AI-driven workflows to reduce administrative burden and let our providers focus on what matters most: patient care.

Key Responsibilities

Patient check-in and check-out
Manage scheduling for new and existing patients
Respond to phone calls, texts, and patient inquiries
Verify and update patient demographic and insurance information
Verify insurance eligibility and benefits
Collect copays, deductibles, and patient balances
Support referrals, medical records requests, and other patient-related administrative tasks
Manage patient information and appointments through the EMR/EHR system
Provide patients with basic guidance on testing, appointments, and visits
Measure and record patient vital signs
Room patients and provide basic patient preparation prior to visits
Support review of patient medications and basic medical history
Support lab work and basic clinical workflow tasks
Prepare and maintain exam rooms
Collaborate with clinical staff to maintain smooth patient flow
Manage medical and office supplies
Support other tasks as needed to keep the clinic running smoothly

Qualifications

Required

Ability to provide friendly, professional service to patients
Strong sense of responsibility with good time and task management skills
Ability to multitask across a variety of duties
Basic computer and office software proficiency
Ability to communicate and collaborate well with providers and staff
Able to work on-site at the clinic location

Preferred

Experience in primary care or internal medicine
Experience as a Medical Receptionist or in a medical office setting
Medical Assistant experience
EMR/EHR experience
Experience with insurance verification and eligibility checks
Phlebotomy experience
Bilingual in English and Korean preferred

Compensations & Benefits

Health insurance
Paid time off

Work Locations & Schedule

DoctorHere Primary Care Clinic, 129 Washington St., Suite 300, Hoboken, NJ 07030
Work Setting: 100% on-site
Full-time, standard business hours — specific schedule discussed during the interview process

Why Join DoctorHere

Fast-growing, multi-location primary care organization
Work closely with physicians and regional leadership on real operational impact
Exposure to modern EHR and AI-driven clinical workflows
Strong potential for career advancement into regional or multi-site leadership

If you are passionate about patient care and want to be part of a growing, innovative healthcare team, we encourage you to apply today.

Please complete the application form below and submit your resume. Our team will review your application and contact you regarding next steps.

** DoctorHere is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.

How to Apply