MEDIHERE USA, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MEDIHERE USA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
MEDIHERE USA provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified interpreters for individuals with disabilities
- Information in alternative formats
MEDIHERE USA provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact MEDIHERE USA at +1 646 583 2076 (TTY: +1 646 583 2076). If you believe that MEDIHERE USA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
MEDIHERE USA Legal Department 137 5th Ave fl 9, New York, NY 10010
You can also file a grievance by phone by calling 1-646-583-2076. If you need help filing a grievance, our Member Services associates are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1--800--368--1019, 800--537--7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.